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Common Questions

Everything you need to know about Cash Advance® and short-term loans.

1. What Is Cash Advance®?

Cash Advance® works to connect customers with short-term loan options, which help provide extra cash in times of need. Short-term loans are meant to be used only as a last resort option and paid back on or before a borrower's next paycheck. Loan amounts are typically between $200 and $10,000.

2. How does the site work?

Fill out our secure online form and hit SUBMIT. We show your information to our network of lenders and third-party lender networks. If a lender chooses to offer you a loan, you'll be presented with next steps. Typically within a few minutes, if a lender wants to make you an offer, you will be contacted by them via email, phone or text.

3. Why Do You Need My Banking Information and Social Security Number?

Lenders in our network need this information to decide whether or not to offer you a loan and to streamline the loan process. We only provide sensitive information to lenders — we do NOT pass banking info or SSN to marketing partners.

4. Is my credit checked?

Cash Advance® does not perform credit checks. However, we cannot guarantee that a credit check or consumer report will not be performed by a lender.

5. What are the rates and terms?

Only a lender can provide you with information on their rates and terms, typically shortly after your loan request is complete. Cash Advance® does not make credit decisions or determine rates and terms. You are under no obligation to accept any offer.

6. Why do I keep getting harassing phone calls? Is this a scam?

We do not make any outbound phone calls. If you receive a call from someone claiming to be 'Cash Advance' asking for money, it is NOT us — it is likely a scam. We never charge for our services and never collect money from customers.

7. Can I Qualify For a Short-Term Loan?

You can submit a request if: you are 18+ years old, a U.S. citizen or permanent resident, have current employment, meet minimum income requirements, and have a current phone number and valid email address. Meeting these criteria does not guarantee you will be connected with a lender.

8. How much money can I get?

You can request a short-term loan from $200 to $10,000. If you receive a loan offer, it is up to the lender to determine the amount they approve you for.

9. How do I get the money?

If approved, the money will be deposited directly into your checking account as soon as the next business day.

10. Can I Still Get a Loan if I Have Bad Credit or a Bankruptcy?

Consumers with bad credit are welcome to submit a loan request. Bankruptcy may be a factor some lenders consider, but getting a loan with a history of bankruptcy is still possible.

11. How much does it cost?

Using Cash Advance® is completely free. If approved, the only cost comes after you review and agree to a lender's terms. Fees vary depending on your state, the lender, and the loan amount.

12. How and When Do I Repay the Loan?

Loan amount and fees may be withdrawn automatically from your checking account on the due date. You may also request an extension by contacting your lender before the due date. Extensions may carry additional fees.

13. What If I'm Late in Repaying?

Lenders follow different policies regarding late payments. Review and understand the late payment policy in the loan documents before signing. State laws determine how much lenders can charge for late payments.

14. Who will see my information?

We show your information to lenders in our network and third-party lender networks. After we try to connect you with a lender, we may show you other ads and share your contact info with advertisers. Learn more in our Ad Disclosure and Privacy Policy.

15. How Do I Check the Status of My Loan Request?

You will receive an email or phone call within a few minutes of submitting your request if approved. Check your email, spam folder, and voicemail. For further information, email support@cashadvance.com.

Still Have Questions?

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